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Good morning Danya,

 

I just wanted to take the time to say thank you one more time.  You cannot begin to understand how appreciative Shella and I are of your professionalism, individual attention and most of all your sincere attention to our concerns.

 

I am very glad to have been referred to you and would gladly refer friends and family member to you as well.  You and JP have made our first home-buying experience a great one and I for that I will always be thankful.

 

I look forward to keeping in touch with you and most of all working with you again in the future.

 

Sincerely,

Dyna

Dyna Rene
Dear Mr. Manausa,

I can’t thank you enough for your hard work in providing consistent and informative analyses of Tallahassee’s current real estate market.  As the bulk of my retirement is in 2 properties in Leon County, it is a relief to know how the sales trends are being effected in our troublesome economy. Although I’m not at all pleased with the “slight” downward house sales trend,  your graphs of sales and price per foot of the different sized homes since March 2001, has helped me see most clearly how I stand as a homeowner in this community.   Your inventory graphs have also assisted in my understanding of how the competition is effecting sales through the classic economic “supply and demand” theory.  It’s one thing to speculate, but another to see the actual numbers you have provided so clearly.

Thanks again.

Sincerely.

Celia Wilson
Celia Wilson

Thanks Joe and Summer. I knew the best thing was to go ahead and just take my loses on these two houses. My friend Earl also saw the same conclusion. We had both thought that we were dealing with honest people when we were approached with an investment opportunity. A mortgage broker shared the opportunity, but unbenouced to Earl and I, the builder friend of the mortgage broker had No builders licence and very little building experience. This unlicenced builder made a side deal with a actual licenced build to recieve $5000 per unit, for the use of his builder licence. Ultimately, the licenced builder signed our notes, and then had the draws deposited into the non-licence builder's account. The money all went into one pot, where the non-licenced builder and another friend of his, where using our money to build one of their own homes....using our money for financing. When builder leans started to appear against our homes, that were under very slow construction. The little skeam that the non-builder put together, all fell apart. This left the actual liceced builder legally bound to build the home. Since the mortgage broker didn't do her part throughly, we never recieved a builder's contract. All part of the broker and non-licenced builder scam. It all became a big mess and even the actual licence builder lost about $100,000 due to the mortgage broker and he non-licenced builder friend. The actual builder, of course didn't help us out too much by then taking so long to complete our home. With that actual builder taking more than a year on each of mine and Earl's homes, the bank defaulted Earl and I into an 11.75% interest rate. Had the home been done on time, we would have been at 8.5% interest rates for investment property.

We should have known things were funny when the mortgage broker kept shuffling paper work around, and kept telling us that she was having problems getting us financing, and kept asking for more copies of pay checks, bank statements, voided checks, etc. This mortgage broker was only looking to make so quick money on making the loans. She made about ten loans in all. She probably pocketed about $5000 per house ($50,000).

By the time the house were complete, the real estate market had tanked. Earl and I were lucky enough to get at least one house rented each, with one house vacant. I knew that neither of us could afford to fool around with these house, and that we needed out fast. My immediate though, with what little marketing background I have, was to go with a big reputible named company in real estate sales. I knew that Century 21 was the company that could do the job. I got on the phone, calling from Iraq, and spoke with Joe. We immediately connected, being both US service veterians. I felt comfort knowing that he could end the nightmare that Earl and I had gotten into, and that he and his team would stop the money loses we were incurring as quickly as possible. Knowning that through our bad experience that Earl and I had found someone in real estate that we could finially trust.

Joe, Dave Peeples, and Summer Munyon did an outstanding job. Especially Summer for her consistent, persistent, and untiring efforts made the sale of our houses possible. The team at Century 21 not only got our houses sold, but saved Earl and I thousands of continued lost dollars.

My strong praise and sincere thanks to all at Century 21 in Tallahassee for getting us out of that mess.

Best Regards, Dave B.

06/25/2008 10:11 PM
Dave B.
Dear Bill, Yes, a million thank yous for all you did for us...and the new friendship too. It was fun! Thanks Again, Century 21 First Realty is Lucky to Have You!
Steve Lindeman
Bill was very patient with us- and he was willing to go at the pace we set. We would recommned him without hesitation to anyone we know who needs a Real Estate Agent.
Carrie Milhous
Hi Lou,
 
Well, it looks like we may be ready to purchase a home or two again. You did such a wonderful job before and were INCREDIBLY patient - I wanted you again! I'm hoping you will be available on Saturday, but let me know - I'm flexible. Thanks Again!
Deon
Cristina Howard is an asset to Century 21 First Realty! Any organization would benefit from having her as an employee/AGENT........Thanks!
Lewis Brodsky
Danya was an excellent agent. She emailed us on a regular basis through out the closing process and made sure we had everything we needed and that everything ran smoothly, she also checked in after we moved in to make sure everything was going okay. I would recommend her and Century 21 First Realty to anyone in need of an agent.
Dana Carter and Kristie Carter
Hashanna was a huge help in the process of buying my first home. I appreciate the help that she and Century 21 First Realty provided me!
Gerald Davis
My Century 21 agent (Danya Wilson) was very knownledgeable about the real estate market. She is an excellent realtor. I would recommend her to anyone wanting to conduct property transactions.
Kereen Jones
Danny Thomas was very helpful in making it a seamless process from beginning to end. I would recommned him and Century 21 First Realty to everybody.
Steve Lewis
Danya Wilson was our Real estate agent. She was very knowledgeable, professional, informative, punctual, dependable, caring and facilitated a smooth transition for my husband and I as we purchased our home. I highly recommend Danya Wilson at Century 21 to my family, friends and colleagues. Thank you Danya and Century 21!!! You made this the most wonderful experience.
Angela and Benny Goodson
Patrick went out of his way to take care of several details
for me as I live in Washington and could not be present. He
invested his time in ways that ended up saving me money
for repairs and arranged for other repairs as necessary. I truly
appreciated the extra miles he went for me enabling a
relatively stress free sale of my home.
 
Thank You Patrick!
Katherine Mittnatch
Hi Dave, I’ve enjoyed working with everyone there at Century 21 this last several months. It’s been a pleasure to do transactions with such professionals! I appreciate your email and I also look forward to doing many more!
Angie K. Avery
I would like to extend my appreciation to Century 21 First Realty for exceptional service and support. I do not know how far this letter will serve to commend Menza (Krause) for her excellence, but she was pivotal in changing our livelihood in a positve way and setting a solid foundation to begin our new life here. It is my hope that she will be well congratulated on her success.
John Austin
Dear Mr. Manausa,
 
I just wanted to take a few moments to express once again - on behalf of West Point Society of Tallahassee - our sincere gratitude for your recent sponsorship of our Founder's Day celebration on 26 April.
 
The feedback coming in from those in attendance has been strikingly consistent in noting the high quality of every aspect of the evening.  It was clearly our best and most successful Founder\'s Day to date.  In fact, General Hagenbeck told me that our celebration was in a class all by itself when compared to the 14 other Founder\'s Day events he has attended in 2007.  This from a man not prone to hollow praise.
 
This level of quality would not have been possible without the generous support of our corporate sponsors for the event.  So I hope you understand how immensely appreciative we are that Century 21 was on our team and played such a key role in the evening's success.
 
With Heart Felt Thanks - Not only for sponsorship of Founders Day... but for everything else Century 21 does to support West Point Society of Tallahassee.
H. Steven Hammond, Ph.D.
It was a pleasure to have the opportunity to work with you again this year.  And, I appreciate your generous contribution to make the 2007 Celebrate America a success. 
 
 
Jan Bubsey, Executive Director of Celebrate America, Inc.
Dear John,
 
Thank you so much! Your ongoing training courses have been so helpful to my business, as well as my personal life.  When I first came to Tallahassee, I didn't know anyone here, which initially created a challenge because I had to work hard to build my client base.  I was able to utilize the quality training and support you provided as a tool to generate my customer base.  I did so well my first year in Real Estate, I was able to purchase a home.  My second year, I did so well that I purchased an investment property.  I am now in my third year, and my career is getting better and better.  Had I went with another firm, I do not think I would have been more successful helping people buy and sell real estate.  I believe this because I interviewed with four other well known Real Estate firms in Tallahassee, and none of them offered the support and training Century 21 does for the new agent.  You have been such an inspiration to me, and I thank you so very much.  My long term goal is to continue to grow and progress with Century 21 First Realty.
 
 
Hashanna Montalvo

April 20, 2008

Mr. Manausa, President
Century 21 First Realty
Professional, ethical, skillful communicators, and detail-oriented -- these are the words that we use to describe the Tom Jacobs, JoAnn Jacobs, and Scott Williamson team when selling our home – and the words that we will use to describe them to our family and friends.

Our names our Kristina & Michael Cragg and we are one of Tom, JoAnn’s, and Scott’s recent satisfied customers as we closed on the sale of our home on Friday, April 18, 2008. Our selling experience was so extraordinary that we felt compelled to write a letter to share about the fabulous service that we received.

Our “selling journey” began in August 2007 – with the wrong realtor (not at Century 21). Upon expiration of the contract, we began searching for a realtor who could sell our house. After interviewing four realtors, the Jacobs, Jacobs, and Williamson team was clearly the most qualified as their presentation was clear, straight forward, and answered all of my questions (which were many) – and they left me with detailed documentation of everything they said. The competition was no competition, which ranged from realtors with minimal marketing campaigns to realtors that showed up 40 minutes late (no call) with a poor excuse (‘bad hair day’). We signed a contract with JoAnn that evening!

This team is absolutely amazing as we had heavy traffic in our home within the first week. Within only a few weeks we multiple offers on our home -- a difficult task in this market. After some negotiations, the Jacobs, Jacobs, Williamson team helped us to negotiate the best offer which was our full asking price. This part of the process was challenging for us as this was the first home we have sold – but appeared easy for the team as it became clear very quickly that we had the most professional and skilled realtors in Tallahassee. As we continued to conquer the hoops of inspections, addendums, and back-and-forth with the buyers, the team kept the process moving and kept us informed. We’re certain that we are making the process sound easier than it was, but that is how it was perceived by us – but in fact, we know that the team was doing much work behind the scenes to make this appear ‘simple’.

We would like to think that we have received “special treatment” from the Jacobs, Jacobs, and Williamson team – but the truth is this is how they are with all of their clients – they make each client feel as if they are their only client. Our home could be considered a “starter-home” at a price of $159,000, but the team made us feel as if we were their most important client.

We can not thank the Jacobs, Jacobs, and Williamson team enough for all of their hard work. It was such a wonderful feeling to wake up the day after the closing and know that the house was sold. However, the service continued with a follow-up email from the team. We have already recommended the Jacobs, Jacobs, and Williamson team to our friends.

Clearly we are satisfied clients and would be happy to serve as a reference. Please let us know if we can answer any questions.

Warmest Regards,

Kristina & Michael Cragg
Thomasville, Georgia
Kristina & Michael Cragg
I found the additional information you provided regarding your firm's philosophy and operation to be helpful and impressive.  It is obvious a great deal of thought and hard work has gone into your operational plan.  I was pleased to find that your customer service plan is both detailed and comprehensive.  I believe service and support is a critical part of the real estate business. 
 
As I mentioned the training program is of particular interest to me and I cannot imagine finding another company that provides more than your office.
 
 
New Agent

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