One issue that comes up invariably when we are sharing home selling tips with property owners has to do with buyer viewings. Many home owners request to "be present" when potential buyers are looking at the home.
While there are many understandable reasons why a home seller would request this, we make it very clear that they need to be gone during a property showing.
Objections Are A Part Of the Home Selling Process
What many people (who do not sell for a living) don't understand is that buyer objections are the real start of the selling process. They are an absolutely essential requirement to a successful home sale and without them, we are not likely to sell the home that we are showing.
It’s the introduction of an objection that can spark a flow of information that can help us further qualify a sales opportunity and better understand the needs and current motivation of the home buying prospect. For this reason, we work to embrace and understand the true objections the home buying prospect might be considering.
Home Buyers Are Polite
Like most people, home buying prospects are typically polite people who are not going to purposefully say something rude. If the homeowner is present in the home during the property showing, the home buyer(s) will most likely keep objections quiet, for fear of "insulting" the homeowner. The real estate salesperson will not know about these objections and the home selling process might not even commence.
For this reason, homeowners must vacate the home when a prospective home buyer is present. Let the buyer say things to the REALTOR® like "I think the kitchen is outdated" or "the bedrooms are too small." These are typical objections and many a home buyer has uttered these very words about the home that they eventually purchased.
Even if the showing is "unannounced," the seller should hop in the car or take a walk around the neighborhood. Let the buyers roam through the house with their real estate agent and let the objections (and hopefully home selling) begin.
Joe Manausa, MBA is a 26 year veteran of real estate brokerage in Tallahassee, Florida and has owned and managed his own company since 1992. He is a daily blogger with content that focuses on real estate analytics and providing his clients with a tactical advantage in today's challenging market.